“I strongly recommend TouchPoll for special events. Participant feedback is a crucial component of successful events and Neil Steiner does an outstanding  job of providing that support”

– Lisa Gundry , PhD. Professor of Management, DePaul University, Chicago.

TouchPoll provides marketing research and survey feedback using a unique computer touch screen methodology. 

TouchPoll is a software survey system that is the world’s easiest “comment card”. It allows respondents to easily give their opinions by touching their answers right into a touch screen computer or interactive digital sign. By using a XML and Java programming platform to deliver rich media content and a very flexible survey question format, TouchPoll can provide a "non-invasive" experience for the respondent.

Reports can be generated right out of the program, viewed on the screen or sent to a printer, central file server or exported to any database or spreadsheet program

Our touch screen computers will collect valuable survey data so you can find out if your business is offering quality customer service.  According to the U.S. Office of Consumer Affairs, 47% of consumers who are unhappy with service do not complain. They go elsewhere. Customer satisfaction can either create loyal customers, or drive customers away to your competitors. 

Custom and specific questions can be tailor written. Specific information instead of generic information can help you to better understand your customers needs.  Our system can give your managers immediate feedback so you can make immediate operational adjustments. 

People are not afraid to answer sensitive questions honestly to a computer. There is no better way to capture feelings on the spot. Feelings fade rapidly once the respondent leaves the location. Therefore, the importance of measuring feelings becomes more accurate and honest and timely. 

All businesses need a customer feedback program.  With the advancement of computers, they have helped increase productivity.  TouchPoll Surveys are computerized comment cards, which will help you listen to your customers better.


   Contact us today for a quote on your survey project..  

...or to deploy surveys in your retail business!